NESTING PROBE

At Nesting Probe Pvt. Ltd, we strive to provide our customers with high-quality products and services. We also want to ensure that our refund policy is fair and transparent. Below is our refund policy, including eligibility for a refund, the refund process, and exceptions.

1. Eligibility for Refunds
• Software: If you have purchased our Nesting Probe software and are not satisfied with it, you may request a refund within 30 days of purchase.
• Services: If you have purchased a service from us and are not satisfied with the results, you may request a refund within 30 days of the completion of the service.


2. Refund Process:
   To request a refund, please contact our customer support team with your order information and a brief explanation of why you are requesting a refund. We will review your request and process your refund within 10 business days if it is determined that you are eligible for a refund.


3. Exceptions:
• Downloaded Products: We do not offer refunds for downloaded products, including software downloads and digital content. This policy is in place to prevent abuse of our refund policy and protect our intellectual property.
• Customized Services: We do not offer refunds for customized services that are tailored to your specific needs. However, we will work with you to address any concerns you may have and ensure that our services meet your expectations.
• Renewals:We do not offer refunds for renewal fees once they have been paid. If you wish to cancel your subscription or service, you must do so before the renewal date.
• Third-Party Services: We do not offer refunds for third-party services or products that we may offer or recommend to you. In these cases, you must follow the refund policy of the third-party provider.

We reserve the right to modify this refund policy at any time, without prior notice. If you have any questions or concerns about our refund policy, please contact our customer support team for assistance.